Design：We provide project planning, CAD drawing, product design according to needs.
Personalization：From design, material usage, function, control method, We apply full personalized service.
Installation & setting：We provide product, background and special effect installation and setting service.
Warranty ：1.5 year quality warranty.
Technical support：Response in 24 hours, 1.5 year free software upgrade service.
Star Factory Has Supplied Products For The Show 9 Times And Acquired Good Compliment From Citizens And The Government.
Explore interactive exhibits, immersive light installations, and the magical illuminated trails.
Promising to be Belgium’s finest festival of lights and lanterns this Christmas.
See the castle reborn in light, alongside incredible installations, immersive light routes and a stunning water show.
Star Factory Supplied Annually Lanterns And Other Decoration Products For London'theme Park, And Got A Long-term Cooperation Relationship With The Local Clients.
Star Factory Applied Products And Managed This Dinosaur Show Called Dinokingdom, Successfully Brought Over 100,000 Vistors During This Period In Manchester And Lanchester.
Star Factory Hold A Greatly Beautiful Lantern Show In The Biggest Theme Park In Uk, The Alton Tower.
Applied Lantern Show Called Lightopia, Successfully Brought Over 200,000 Vistors In The Amazing Nigh.
This Show Acquired ‘the Best Arts Events Or Exhibition’ From Manchester Evening Night.
Star Factory Created A Reborn Crystal Palace By Traditional Chinese Craft For The Local Citizens, Which Was Damaged Half Century Ago.
1.Production cycle: Usually 30 days, but it depends on the specification of the order, the exact time can be given after we know the dimensions and quantity of the products.
2.Packing: Bubble films. The damageable parts, like eyes, mouth and claws will be specially packed. Lanterns over 5 cbm usually needs to be installed after transport.
3.Shipping: I. Port of departure: Shenzhen, Chongqing, Shanghai, Qingdao, Guangzhou,etc.
II. We accept land, air, sea transportation and international multimodal transportation.
III. Transit time: 15-50 days for ocean transportation(depend on the distance).
4.Clearance: We are a professional artistic equipment export factory. We are experienced at exporting countries all over the world. And we have long-term cooperation relationship forwarders, which are experienced at importing and exporting handmade products. Also you can specify an agent for clearance and transportation.
5.Payment terms: T/T,L/C,D/A,D/P, Western Union/ Western Union/ Escrow,Cash,Credit Card Trade terms: EXW, FCA, FOB, FAS, CIF, CFR
1.How long could I get my products?
We promise products can be finished in 15-20 days after you pay them and will be sent to the nearest port of China, and then the period of sea transportation is estimated about 20-60 days depending on the distance between China and your country.
2.what are including in the price on the products page?
Our product price include all manufacture process of products, it doesn't contain the logistics fee which should be paid based on the real quotation of transportation companies.
3.How can I install the product?
We have a installation team who can remotely teach you how to install some of simple products through video call, which is efficient and cost-saving.For other complicated products, we will dispatch our professional team to your country.
4.What is the electricity standard of your products?
We can make our products usable according to the electricity standard of your country as long as we negociate with each other.